Privacy Policy
This privacy policy explains how Hyde Park Solutions collects and uses your personal information when you visit our website. We take your privacy seriously and want you to understand how your information is used. By using our website, you agree to the practices outlined in this policy.
We respect the privacy of everyone who visits this site. Please read our Privacy Policy carefully so that you can understand how we collect and use the personal information that you provide to us.
By submitting your personal data to us, you will be treated as having given your permission for disclosures referred to in this policy. If you do not want to receive email from us in the future, please let us know by sending an email to us at dpo@hydeparksolutions.com and telling us that you do not want to receive email from our company. Please provide us with your exact name and email address.
Who this applies to: This privacy notice is for clients, suppliers, and stakeholders of Hyde Park Solutions Pty Limited. The organisation is a data controller and is committed to protecting your personal information and using it lawfully, transparently, and securely.
Why We Collect Your Data & Legal Basis
We collect personal information to:
- Provide services and fulfil contracts
- Deliver support, advice, and training
- Improve services and manage operations
- Comply with legal obligations
- Respond to complaints, queries, or incidents
- Carry out marketing and research activities
We process your data under the following lawful bases:
- Consent
- Contractual obligation
- Legal obligation
- Legitimate interests
- On rarer occasions vital or public interests
Special category (sensitive) data is only processed with explicit consent or under limited legal conditions.
What Data We Collect
We collect the following information about you:
- Your name, contact, and company details
- Communication records
- Usage data from websites and platforms
- Financial/payment information
- Occasionally, sensitive data such as health or demographic details (only when necessary)
How We Share Your Data
Data may be shared internally and with trusted third parties, such as:
- IT and software providers (e.g., Microsoft,
- Legal or regulatory bodies
- In the event of business restructuring
We do not sell your data.
International Data Transfers
Some partners operate outside the UK. Transfers are safeguarded with appropriate legal mechanisms (e.g., Standard Contractual Clauses).
How We Collect Data
- Directly from you via email, phone, forms, or website
- From third parties or partners
- Through your use of our website and services
Your Rights
Under the Privacy Act and the Australian Privacy Principles (“APPs”), you have rights to:
- Access your data
- Correct or delete data
- Restrict or object to processing
- Data portability
- Avoid automated decision-making (not currently used)
Requests are typically free and responded to within one month.
Security & Retention
We take appropriate technical and organisational measures to secure your data. Information is only kept as long as necessary and then deleted or anonymised in line with retention policies.
Contact & Complaints
To exercise your rights or raise concerns, contact: dpo@hydeparksolutions.com
You may also contact the Office of Australian Information Commissioner: enquiries@oaic.gov.au
Click here to read our extended Australia Privacy Notice document.
To view our extended UK Privacy Notice Click here.