Application Upgrades & Patching

Ensure your Oracle Primavera environment stays secure and compliant with HPS's professional application upgrades and patching services. Stay updated with the latest patches and avoid security vulnerabilities.

To get the most out of your investment into Oracle Primavera tools, it is paramount that you remain up to date and secure with your environment. Additionally, many clients are committed to maintaining the latest versions and to apply the most up to date security patches to their software to ensure their compliance with IS standards (ISO 27001, ISO 9001, Cyber Essentials or Cyber Essentials Plus). This can often be a complicated and time-consuming process for organisations to follow and adhere to.

Oracle periodically releases Critical Patch Updates (CPU) to address any potential security vulnerabilities. These patches address vulnerabilities in Oracle code and third-party components included in Oracle products, or to address attempts to maliciously exploit vulnerabilities for which Oracle has already released security patches. It has been reported that attackers have been successful because targeted customers had failed to apply available Oracle CPU updates.

Here’s where your HPS support team steps in! – They manage and apply many of our clients upgrades and patching upon release. We understand and can navigate the Oracle release process, crucial to successfully applying and maintaining upgrades and patches. So, whether you’re using an on-premises solution, or a cloud hosted environment, our support team can manage this sometimes-challenging process and ensure ongoing software compliance.

Release Management Approach

When it comes to Oracle SaaS solutions, you need to consider how you approach the release of functionality upgrades and bug fixes. Oracle typically offer two release paths for Primavera solutions.

Leading Edge Release (LER) This release path will deliver quarterly/monthly releases that contains both new features, bug fixes.
Critical Patch Updates or Steady State Release (SSR) This release path will deliver quarterly/monthly releases that contain bug fixes and Critical Patch Updates but not new features.

Clients under either path are required to remain within 2 versions of the latest Generally Available (GA) version. Clients may proactively request monthly updates to the GA version by submitting a My Oracle Support (MOS) Service Request (SR). Clients be warned, if you do not request an update and are currently on GA -3 version Oracle will schedule an update to the GA version. Clients, under a HPS wrapper service can change (once a year) from the LER to SSR by following a simple request to Oracle.

Oracle SaaS infrastructure maintenance is roughly scheduled four times a year and is communicated to client well in advance. All maintenance and upgrade work are scheduled for out of office hours, i.e., overnight or weekends.

HPS’s wrapper service can include regression testing and acceptance testing for new versions of your SaaS application. This service includes review of new features to see if they offer an opportunity for a client solution improvement, assessment of retired features and any impact on the current client solution as well as testing to ensure existing functionality is maintained.

HPS puts you in control

Hyde Park Solutions, Oracle Primavera partner, at the forefront of Portfolio & Project Management, having the largest number of certified professionals delivering solutions using P6, Unifier, Primavera Cloud, OPPM, Aconex, Primavera Analytics and Integration Cloud Service with global delivery teams.