HPS

Acorn

Welcome to Acorn, our introductory support offering designed to provide you with flexible, on-demand assistance. Ideal for organisations seeking basic support without long-term commitments, Acorn operates on a “pay per call” basis and is invoiced in arrears.

Ideal for those who need essential support and guidance. HPS provide access to foundational help to keep your operations running smoothly.

Introducing Acorn Support: Your Flexible Solution

Welcome to Acorn, our introductory support offering designed to provide you with flexible, on-demand assistance. Ideal for organisations seeking basic support without long-term commitments, Acorn operates on a “pay per call” basis and is invoiced in arrears.

What Acorn Offers:

  • Flexible Support: Access support as needed with no upfront commitments—pay only for the assistance you use.
  • Best Endeavours Approach: We will address incidents and development work on a best endeavours basis, ensuring we do our utmost to resolve issues.
  • No SLAs: Unlike our higher-level support packages, Acorn does not include agreed Service Level Agreements (SLAs), offering a more flexible support arrangement.

Choose Acorn for a cost-effective support solution that adapts to your needs, providing the essential assistance to keep your operations running smoothly.

Interested in Acorn? Get in Touch with HPS to find out more.

We’re here to help you achieve your project management goals and answer any questions you might have. Whether you’re interested in learning more about our solutions, need support, or simply want to explore how we can assist you, our team is ready to provide the information and assistance you need.

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