Training Services Terms & Conditions
Confidentiality & Copyright
Purchaser will not, unless authorised by Hyde Park Solutions:
Disclose, provide or make available to any person other than the delegates in whole or in part any of the courseware or any copies thereof. Do any act in relation to any of the courseware, which is a restricted act under the Copyright, Designs and Patents Act 1988
Cancellation
The purchaser agrees to pay the following charges to Hyde Park Solutions in the event that for whatever reason, its representative fails to attend or withdraws from a training course or use a facility/service which it has booked without providing at least 30 days written notice prior to the scheduled commencement date.
0-10 working days: 100% of fee
11-20 working days: 50% of fee
20-28 days: 25% of fee
Irrespective of the notice period given, the purchaser will be entirely responsible for costs incurred by Hyde Park Solutions. It will be responsible for any third party booking of the facility/service such as hotel, equipment or third party services.
Purchaser agrees that notice of all cancellations, irrespective of the period of notice given, should be in writing. Otherwise full payment will be required.
If the course is under subscribed, the course will be re-scheduled on an alternative date. Hyde Park Solutions will provide 5 working days written notice via email to all delegates booked on to the course
Payment Terms
Payment for training is required in advance.
Hyde Park Solutions accepts cheques and bank transfers. All fees are due for payment at least 10 working days prior to the commencement of the course or service.
Postponements
Purchaser agrees to notify Hyde Park Solutions in writing of any postponement. After that, it will be without charge provided a minimum of 30 days notice prior to the scheduled commencement date otherwise the following charges apply:
0-10 working days: 100% of fee
11-20 working days: 50% of fee
20-28 working days: 25% of fee
Courses postponed and subsequently cancelled will be subject to a level of cancellation fee.
On-Site Courses with HPS
The purchaser agrees that where training is provided on-site at a location provided by the purchaser they will
- supply of adequate power,
- power outlets and extension cables
- other facilities such as whiteboard-flipchart
- projector or screen
unless otherwise agreed in writing be the responsibility of the purchaser.
Course Content and Attendees
Hyde Park Solutions constantly updates its courseware. Therefore reserves the right to amend without notice the course contents and structures. The issuing of a course Outline is intended only as a guide and does not form part of any contract with the client.
Clients booking dedicated company courses are responsible for ensuring that all delegates are of an equal level in terms of:
- current knowledge
- abilities
- and capacity to learn
when they have identified the course content.
Course finish times are approximate and based upon eight delegates of average ability proceeding at a normal rate of progress. Early completion of the course does not qualify the purchaser for either a proportional rebate or for delegates to train in other areas. However, trainers may consolidate the course up to 5:00pm.
If public course numbers are not sufficient to make the course viable, HPS reserves the right to postpone, or convert the course to a reduced duration course at no extra cost to the client.
