Oak Leaf
Offers a balanced approach with additional features and support options. Perfect for organisations seeking a more robust support structure.
Oak Leaf is our intermediate Primavera Support offering, on a “pay per month” basis and offers support across the same areas as our support levels as for Acorn. There is an annual support fee paid monthly or quarterly in advance.
Elevate Your Support with Oak Leaf: Reliable and Flexible
Welcome to the Oak Leaf Support Package, your solution for comprehensive, reliable support with the flexibility to fit your organisation’s needs. Oak Leaf offers a monthly or quarterly support plan with guaranteed hours, ensuring you have the resources you need when you need them.
Key Features of Oak Leaf:
- Flexible Billing: Choose between monthly or quarterly payments to suit your budgeting preferences.
- Guaranteed Support Hours: Benefit from a guaranteed number of support hours each month or quarter, providing consistent and dependable assistance.
- Agreed SLAs: Enjoy peace of mind with Service Level Agreements (SLAs) that ensure timely and effective resolution of your support needs.
- Comprehensive Coverage: Utilize your support hours for both application maintenance and development services, addressing a wide range of requirements.
Opt for Oak Leaf to experience a well-rounded support package that combines flexibility, guaranteed service hours, and comprehensive coverage, helping you maintain and enhance your applications with confidence.
Interested in Oak Leaf? Get in Touch with HPS to find out more.
We’re here to help you achieve your project management goals and answer any questions you might have. Whether you’re interested in learning more about our solutions, need support, or simply want to explore how we can assist you, our team is ready to provide the information and assistance you need.
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